Privacy Policy

Feedix ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered YouTube video summarization service ("Service"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

1. Information We Collect

1.1 Information You Provide Directly

• Google account information (name, email address, profile picture) obtained through OAuth authentication
• YouTube channel subscriptions you choose to track for summarization
• Email delivery preferences and schedule settings
• Payment information (processed securely by Dodo Payments; we do not store full payment card details)
• Communications you send to us (support requests, feedback)
• Consent preferences (terms acceptance, marketing opt-in)

1.2 Information Collected Automatically

• Service usage data (videos summarized, monthly quota usage)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the Service
• To generate and deliver AI-powered video summaries to your email
• To process payments and manage your subscription
• To send transactional emails (account confirmations, billing notifications, service updates)
• To send marketing communications (only with your explicit consent)
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues, fraud, and security threats
• To analyze usage patterns and improve user experience
• To comply with legal obligations and enforce our Terms of Service

3. Legal Basis for Processing (For EU/EEA Users)

If you are located in the European Union or European Economic Area, we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to provide the Service you requested
• Consent: For marketing communications and optional data processing
• Legitimate Interests: For fraud prevention, security, and service improvement
• Legal Obligation: To comply with applicable laws and regulations

4. Data Processing Partners

We entrust data processing to the following partners to operate the Service:

• Google: Account authentication (OAuth) and YouTube API access
• AWS (Amazon Web Services): Cloud infrastructure and data storage
• Dodo Payments: Payment processing

These partners process personal data securely under contract and do not use it for purposes other than those entrusted.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may disclose your information in the following circumstances:

• Service Providers: To third parties who perform services on our behalf (as listed above)
• Legal Requirements: When required by law, court order, or governmental authority
• Safety and Rights: To protect the safety, rights, or property of Feedix, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with prior notice)
• With Your Consent: When you explicitly authorize us to share your information

6. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including:

• Republic of Korea (our primary location)
• United States (AWS infrastructure, Google services)
• Other regions where our service providers operate

For transfers from the EU/EEA, we rely on Standard Contractual Clauses and other appropriate safeguards to ensure your data is protected in accordance with GDPR requirements.

7. Data Retention

We retain your personal information for the following periods:

• Account Data: For as long as your account is active, deleted within a reasonable period after request
• Transaction Records: As required by applicable laws
• Marketing Preferences: Until you withdraw consent
• Legal Hold: Longer periods if required by law or ongoing legal proceedings

8. Data Security

We implement industry-standard security measures to protect your information:

• TLS/SSL encryption for all data in transit
• Encryption at rest for sensitive data stored in databases
• Secure OAuth 2.0 authentication (no password storage)
• Regular security audits and vulnerability assessments
• Access controls and employee training
• PCI-DSS compliant payment processing through Dodo Payments

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Data Portability: Request your data in a structured, machine-readable format
• Right to Withdraw Consent: Withdraw consent for marketing or optional processing at any time
• Right to Object: Object to processing based on legitimate interests
• Right to Restrict Processing: Request limitation of how we use your data

To exercise any of these rights, please contact us at support@feedix.app. We will respond within a reasonable period (or as required by applicable law). Depending on your location, applicable privacy laws such as GDPR (Europe), CCPA (California), or PIPA (Korea) may apply, and you have the right to lodge a complaint with your local data protection authority.

10. Account Deletion

You may delete your account and associated data at any time:

• Email us at support@feedix.app with your account deletion request
• We will process your request within a reasonable period
• Upon deletion, we will remove your personal data from our active systems
• Some data may be retained in backups for a period after deletion
• Transaction records may be retained as required by law

You can also revoke our access to your YouTube data at any time via Google Security Settings (https://security.google.com/settings/security/permissions).

11. Children's Privacy

The Service is not intended for children under the age of 13 (or 16 in the EU/EEA). We do not knowingly collect personal information from children under these ages. If we become aware that we have collected personal information from a child under the applicable age, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@feedix.app.

12. Marketing Communications

We only send marketing communications with your explicit consent:

• You can opt-in to marketing emails during account creation or in your account settings
• Each marketing email includes an unsubscribe link
• You can opt-out at any time via account settings or by contacting us
• Opting out of marketing does not affect transactional emails (billing, security alerts)

13. Cookies and Tracking Technologies

We use the following types of cookies and similar technologies:

• Essential Cookies: Required for authentication, session management, and security (cannot be disabled)
• Preference Cookies: Remember your language and display settings
• Analytics Cookies: Help us understand how users interact with the Service (anonymized)

We do NOT use third-party advertising or tracking cookies. You can manage cookie preferences in your browser settings, but disabling essential cookies may affect Service functionality.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by: (1) posting the updated policy on this page with a new "Last updated" date; (2) sending an email notification to your registered email address at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes your acceptance of the updated Privacy Policy.